RONALYN BALUCOS -BARILI CEBU 6036 - 5/21/2025 13:39:46
*Flash Express Philippines: A Delivery Nightmare* I'm giving Flash Express a solid 1/5 stars, and that's being generous. Their service is a joke! I've had three failed delivery attempts, and my parcel is still nowhere to be found. The tracking details say "unable to contact," but the truth is, I didn't receive a single call or message from their team. What's even more frustrating is that I've already paid for the parcel, and I've been patient for far too long. When I called the assigned rider to ask about the delivery, they had the nerve to suggest that I pick up my parcel at their warehouse! Can you believe it? To make matters worse, I have another parcel on the way, and it's experiencing the same issues. The lack of communication and professionalism is staggering. I've raised a complaint, but of course, no response. If you value your time and sanity, stay away from Flash Express Philippines. Their service is unreliable, and their customer support is non-existent. I'm not sure what's going on behind the scenes, but it's clear that they need to revamp their entire system. *UPDATE:* I'll be exploring other courier options and sharing my terrible experience with friends and family to warn them about Flash Express's subpar service.
