See all reviews of Flash Express Philippines.

RONALYN BALUCOS -BARILI CEBU 6036 - 5/21/2025 13:39:46

*Flash Express Philippines: A Delivery Nightmare* I'm giving Flash Express a solid 1/5 stars, and that's being generous. Their service is a joke! I've had three failed delivery attempts, and my parcel is still nowhere to be found. The tracking details say "unable to contact," but the truth is, I didn't receive a single call or message from their team. What's even more frustrating is that I've already paid for the parcel, and I've been patient for far too long. When I called the assigned rider to ask about the delivery, they had the nerve to suggest that I pick up my parcel at their warehouse! Can you believe it? To make matters worse, I have another parcel on the way, and it's experiencing the same issues. The lack of communication and professionalism is staggering. I've raised a complaint, but of course, no response. If you value your time and sanity, stay away from Flash Express Philippines. Their service is unreliable, and their customer support is non-existent. I'm not sure what's going on behind the scenes, but it's clear that they need to revamp their entire system. *UPDATE:* I'll be exploring other courier options and sharing my terrible experience with friends and family to warn them about Flash Express's subpar service.

Franz Myrose Manco - 5/6/2025 14:04:37

This is my first time experiencing this trouble, I already instructed the rider to deliver it directly to the address provided and we agreed this because I called him for re scheduling, but I think the rider did not have initiative or whatever reasons to deliver my parcel that's why he remarks there as failed due to customer is unreachable. But I already experience this with same scenario, but the rider really finds ways to deliver my parcel. I did not check out any item which I will not pay for it. Thank you

Camz - 2/6/2025 15:04:37

I didn't received my order and it was returned already because it was damaged!

buloknacourier - 12/19/2024 6:14:18

napakatamad ng rider. ilang araw na sa hub mga parcel ko. yung isang parcel ko nagsinungaling pa yung rider na ako yung naka missed ng deliver nya eh hindi buong araw ko siya inaantay.

JOLAND SANTOS - 12/2/2024 10:18:43

Napaka tamad ng rider ng flash express, kapag medyo bulky pinapahuli, bakit? kasi naquota sila at hindi makakarami ng dala kapag malalaki? Unang araw Receipient Missed Deliver eh hindi naman diniliver ng puking inang rider, second day akala ko dadalhin na at nakaout na for deliver pero hindi padin nadala maaga ko pa sya tinawagan at sinabi na iintayn hanggang 6pm pero ang ginawa pinapick-up sa hub tapos pinicturan nya kunyare proof of delivery. Hindi naman diniliver.. Irereclamo ko yan Real Calamba Laguna HUB nyo sa DTI at sa munisipyo para ipahold operation nyo sa calamba. bwiset

Princess Peach - 11/17/2024 3:04:17

This is by far the worst courier service —completely unreliable and excruciatingly slow. Deliveries are constantly delayed, and the riders are rude and unprofessional. When they fail to deliver, they have the nerve to shift the blame onto the buyers. If there were an option for zero stars, I would give them that without hesitation, as they truly deserve it. I honestly can't understand how this courier is still in business.

Flash express kabasalan - 11/9/2024 6:33:53

Takes too long to deliver my parcels

Delia - 11/4/2024 12:26:50

Don't deliver the parcel right away...no updates.Dont deliver if the parcel are too few in some remote areas.Some rider ask tips which is illegal eventhough the parcels are already paid.Let the customer give heartfully no need to ask.

Hydie Malinao - 10/6/2024 18:37:04

Please naman ihatid niyo po sa mismong address ang parcel ko...kasi hindi naman po bahay namin yong nasa picture ei..sana bukas maihatid na

Godfrey Gacusan - 6/13/2024 16:56:59

Sabi deliver kahapon june 12 nagaantay ako walang dumating tnxt ko yung rider walang reply. Ngayon na naman araw na ito june 13 may nagtxt na idedeliver daw nag antay na naman ako hay walang dumating . Tnxt ko yung rider walang reply. Nakakadismaya hindi maganda serbisyo niyo. Madami na sana akong nagawa tong maghapon na to kung di kayo paasa. Buti sana kung mag reply yang rider niyo. Anu ako nalang kukuha jan sa office niyo yung parcel ko?