See all reviews of J&T Express Philippines.

Delia Casundo - 7/22/2025 12:30:37

Hindi ko po na recieve yung parcel ko,nagbayad na ako thrue gcash,please paki action po

Maria - 7/18/2025 14:28:15

Hi! Good day! One of your delivery rider just rejected my parcel. He doesn't want to deliver it to the place where I asked him to deliver. He's name is John Rey Giducos from cabadbaran branch. My parcel cost 3500 pesos which is a laptop and was an important item for my job. Hope you pay attention and give action to this matter.

ROSANA DE LOS REYES - 7/17/2025 3:40:04

Very slow on processing delivery

Rhen Rafael - 7/14/2025 19:26:55

Subject: Complaint Regarding Rejected Parcel Without My Consent Dear J&T Express Customer Service, Good day. I would like to formally report an issue regarding my recent order that was marked as "rejected by customer", which is not true and was done without my consent. I was actively waiting for my parcel, but the assigned courier failed to communicate responsibly. He only sent a message around 8:00 AM, and after that, I did not receive any follow-up messages or calls despite my attempts to contact him. This caused confusion and inconvenience on my part as I was ready to receive the item. To my disappointment, when I checked the tracking status, it showed that the parcel was rejected by me. I would like to clarify that I never rejected the item, and I was simply not contacted again by the courier. This kind of service is very frustrating and unacceptable. I hope you can investigate this matter and take appropriate action, as well as ensure that this kind of incident does not happen again. Thank you for your immediate attention. Sincerely, Rhen Rafael JT0004405244223 July 14, 2025 09534737638 0CW1 JONEL BISCO J&T Carrier 09773961411

Mercy - 7/12/2025 20:43:11

Good job

Alan Andersen - 7/12/2025 5:55:44

Good

Rowena Alpha - 7/11/2025 20:14:08

Hindi nila dniliver ang aking parcel at napunta pa ang aking parcel sa ibang lugar

Marykesha Clemente - 7/5/2025 7:54:09

Deliver rider parcel dumating nman Inyo warehouse

Claudine Magadang - 7/3/2025 20:44:20

To see where's my order location now

HABEL VILLAGRACIA - 6/30/2025 11:37:50

RIDER DOES NOT PICK UP CALL