Nita Solar - 10/5/2023 19:17:13
Can they deliver again tomorrow my parcel?
Reviews, comments
Kristievel Mamaclay - 10/5/2023 16:36:00
The rider did not deliver my parcel I was waiting for 2 days, he even inidicated in the system that I was the one who requested to reschedule the delivery but he's the one who doesn't even update me regarding the status of the delivery. Very poor service!
lovely kathleen camacho - 10/5/2023 15:59:07
hoy! bakit nyo dineliver yung parcel ko sa ibang address! nakapamanloloko nyo SPX express!
Vince - 10/5/2023 15:53:57
Exellent
precilla salera - 10/5/2023 11:17:56
parcel not recieved up to now, since september 26 2023 date 9f sending of parcel
Emiliano Tiamson - 10/5/2023 10:47:48
No info or txt message about the parcel
Emiliano Tiamson - 10/5/2023 10:14:23
No information or txt message to the owner of parcel
Rubirosa Pojadas - 10/5/2023 7:58:42
You have to call.first the client for more clarification with regards to exact address of the cosignee..I been receiving txt msgs from your company 2go, but at the end of the day, another txt mgs follows that unsuccesfull delivery due to unkonwn consignee. I called hot line of BDO several times to confirm my exact location but still 2 times failure to do so..I can track the parcel but i cannot call anytime because 2go has no contact number available.All contact numbers provided on your website unavailable already..
Jonathan belecina - 10/5/2023 5:57:24
Not revieve my parcel
Unsatisfied Customer - 10/4/2023 21:25:17
Long post/rant ahead... My parcel has been in the delivery hub since Sep 23, 2023. I already sent a follow-up email to their customer service and only got unlimited empathy replies. After 5 attempts of responding, I stopped since even if they empathized and promised to work on my pending issue when I checked their tracker, it remains unresolved as of writing. I have 2 pending parcels from them, both from the same bank. In this new digital age when every service should adapt and be at par with its competitors, ENTREGO IS SIMPLY STILL LIVING IN THE STONE AGE. How they handle their people/employees to provide the proper service (not even at the excellent level), how they respond to the queries and complaints of their customers, and how negligent they are of their commitment is simply APPALLING!! Entrego means to deliver, express means fast, and a policy of 3-5 business days delivery within Metro Manila is a promise and a commitment to customers, not only to the sender but most especially to the receiver. Saying you will track my package after 3 emails and still got no update or result is no longer acceptable.
