S - 12/26/2022 17:13:24
Poor service. False parcel updates. They would admit to not having enough couriers and being overwhelmed with volume of parcels. They will provide option for pick up. I inquired if I can have a third party courier to pick up the item and they suddenly can send the parcel. I have two parcels in their hub acc to the website but according to them only one is available yet. I asked if they can wait for the other parcel so it will be just one delivery. They said ok. Next day my order was cancelled and being sent back to sender. False claims on website, on the partner ecommerce, and over the phone. Unreliable. Same thing is happening with my second order.
