Reviews

Roselyn Padernal - 8/25/2025 21:30:12

Despite the correct address being clearly indicated on the parcel (an address that other J&T riders have successfully delivered to before), the assigned rider repeatedly marked the delivery as unsuccessful. I had already informed the rider in advance by sending a text message to leave the parcel with our school guard, where the payment was prepared, yet the rider failed to comply. Furthermore, the “proof of delivery” photo uploaded in your system is not my address, which strongly suggests that the rider never attempted to reach the correct location. This is misleading and causes inconvenience on my end. I respectfully request that J&T: 1. Investigate the rider assigned to this delivery. 2. Ensure the parcel is delivered correctly to my address or to our school guard as instructed. 3. Take action to prevent similar issues in the future.

louie mar elinon - 8/25/2025 13:22:28

they misscall you then dont deliver the item

JAY - 8/25/2025 13:05:42

ANG TAMAD MAG PICK UP NG PACKAGE ANG HIRAP E CONTACT LALO NA YONG DHL LACSON BACOLOD NEGROS OCCIDENTAL

Jasmin Edurice - 8/24/2025 17:44:06

My return parcel stocked in the hub for 3days. Can you deliver it asap to the seller because i need a refund asap. Its important.

EFREn - 8/23/2025 11:36:02

Napakabilis ang deliver thank you so much

Rafael Penequito - 8/22/2025 12:15:08

You provided an email address for queries and concerns, yet the response only redirects us to the tracking system. This approach feels unhelpful and does not address the issue directly.

Ramil Serrano - 8/22/2025 8:28:33

It's been days but our parcel has not arrived. Please call the recipient of the parcel to update.

joe abefer - 8/22/2025 8:07:37

some hub has slow delivery I don't know why but it looks they opening because it stuck there for days,,Please be faster to deliver it next time

Estanislao Mejia - 8/21/2025 17:53:08

Arnel Polistico does not really delivering my parcel in my address. He just put "recipient uncontactable" even he does not contact me, or does not attempt to go at my home address. Please investigate this. He always say, "recipient is out of reach". Though, in reality am an always at home waiting for my parcel. Arnel Polistico is not doing his job. His wife is the one delivering the parcels instead. Two of my parcels last month have been returned, because he did not deliver it at home, in my address. He just put a comment that "recipient is out of reach". Arnel Polistico is a liar.

Lyn Martinez - 8/21/2025 17:51:27

Ndi manlang tumawag tapos pinicturan na delivery attempt was unsuccessful