See all reviews of Shopee Xpress.

Jeric - 7/1/2024 11:08:02

TO SPX EXPRESS (GENTRI HUB) BULOK! POOR MANAGEMENT! IT’S BEEN SO DAMN LONG AND MY PARCEL HASN’T ARRIVED YET. SHOPEE KEEPS ON ADJUSTING THE DELIVERY DATE WHICH IS SO DISAPPOINTING AND ANNOYING, PLEASE FIX THIS PROBLEM IMMEDIATELY. IT HAS ALREADY CAUSED A DRASTIC AMOUNT OF INCONVENIENCE TO A LOT OF BUYERS!!

Kimberly Jahanan - 7/1/2024 10:38:58

Bakit po hindi pa na delever yung parcel ko 3days na ngayun last attemp na wlang txt or tawag yung rider paki ayos naman po yung trabaho ninyo....

MAry Ann - 7/1/2024 7:16:32

Shoppe express bais city branch riders are lazy they will call another number for them to cancel the delivery. 2 days in a row they did not delivery the item without calling the exact number given. "delivery attempt was unsuccessful:Unable to Contact Recipient".

Per Martin Jonsson in San Jose - 6/29/2024 12:03:45

Parcel arrived June 22 still not received 29 June!!!

John Paul piodos - 6/29/2024 2:03:35

Hindi ko matanggap order ko pero merong picture ang rider ng parcel ko pero hindi sa akin binigay hindi ko alam bat niya ginawa yon pero tangina nya. Dalawang beses pa ginawa dahil siguro sa presyo ng order ko 5 pesos lang dahil sa vouncher na ginamit ko di nya binigay order ko

Mona Pico - 6/27/2024 10:12:22

I am from Iloilo City. Just today, 27 June, I got Shopee notification that my parcel will again be returned to sender due to failed delivery attempts -- on 25 and 26 June. This is NOT true. Yes, I received a text notification in the morning of the 26th; unfortunately, I was not able to take the call in the afternoon since I was facilitating a meeting. BUT there was NO delivery attempt on the 25th. If ever there was, I had no prior advice. I understand that after 2 failed delivery attempts, you return the parcels to sender as a policy. To note, SPX reported that on the 25th "delivery attempt was unsuccessful" due to "insufficient time for delivery". If, indeed, there was an attempt, I would like to believe you cannot count this against me. Please note further that the text message (0964 1919914) and the call (0946 7349411) came from different numbers. Thus, my assistant, who I requested to wait for a possible call for delivery, did not recognize the calling number. After the meeting, I tried to call and send a message to the calling number though. But there was no response. The delivery in question contains food supplements for me and my ailing ward. Missing them means missing the required daily dosages. That's how crucial your service is to us. This is the second time I experienced this poor service. The first time it happened, I decided to avoid your courier. I don't know how it happened, but I could not uncheck you on my Shoppee courier options, anymore. I wished to directly contact the SPX Hub in Lapaz, iloilo City BUT I cannot find the contact number. I was lucky to have come across this platform. I am not sure if the problem lies on your system or your riders. Either way, please do try to address it -- not only for the good of your company BUT for us, your clients, too. Salamat gid in advance for paying attention to this concern.

Liezyl T. Cartalla - 6/26/2024 14:22:33

Ang tagal na na stock ang parcel ko jan ah,,bakit hindi nyo pa na ideliver,,.magsara na lang kaya kayo..june 20 pa dumating ang parcel ko dyan sa sibulan hub, 26 na ngayon..last na to at d na talaga kayo dapat maging courier ko.

Gggggg - 6/22/2024 10:45:51

Where's my parcel? I waited 10days then you'll reported to be lost . Whaaaaat.

Krizel Kaye D. Escaran - 6/22/2024 10:17:02

Very poor.. I'm very disappointed, my parcel is already in Bantayan hub 2 days already but they didn't deliver it yet.

Macss - 6/20/2024 16:52:53

Our signal in tm/smart/globe is low, so they will not contact us. I hope they will find ways to deliver our parcel even it is not that big amount, how many times they return our parcel, not only me who experience it, so disappointed. But not all rider. More power to those who trying hard and God bless..