Shopee Xpress

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All reviews of Shopee Xpress. See what customers are saying about Shopee Xpress.

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Reviews of Shopee Xpress

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Reviews, comments

JANIN MARIE D. COMANDA - 2/20/2024 15:34:55

Delivery sucks! Receiver unable to answer the call for the FIRST ATTEMPT delivery the rider cancelled it. Then I reach out to the rider immediately and just answered me "Di na jud mana kog deliver. Na cancel na to" LIKE WHAT? Then I informed him that its 3 attempts for delivery right? And answered me again "Wala man gud ka response ganina" LIKE HELLO? THAT'S HOW YOU DO SERVICE? And when I check the app to track my parcel naka 2nd Attempt na stating "Recipient missed the delivery" HUYYY KAKIYAW GUD? Nga wala may nireach out nako for 2nd delivery. MEKUS2 HA? Then reach out again and as expected received an answer na "Wala nako gabyahe man. Wala na nako ang parcel" So pasa-pasa na this? I CAN ACTUALLY SEND SCREENSHOTS SADLY WALAY OPTION ANI NGA FEEDBACK. Rider's phone number: 09058472275. AND FOR THE RECORD INYO PHONE NUMBER SA HUB WAY GAMIT AS WELL. Anyway, just venting it out kay its not the first time so we all have limits in tolerating bad customer service. Please improve how you do your service.

09365505021 - 2/20/2024 12:15:53

NO MANNERS AND RIGHT CONDUCT

09365505021 - 2/20/2024 12:08:29

no manners and right conduct

Villacampa, Ginafel S - 2/18/2024 20:41:38

Please inform the customer ahead of time if you can't deliver the item and put some effort to your work if you can't contact the number that we use you can txt it directly what are the use of your company phone if you didn't use it properly. I'm waiting for my parcel because I already paid it.

Annielyn Codaste - 2/18/2024 17:01:37

Sanavgawin nila nang maayos trabaho nila. Tawagan nila Ang buyer para Hindi ma pending Ang item. Inform nila na dumating na Ang parcel. Nakakainis

Annielyn Codaste - 2/18/2024 16:54:12

Pls call the buyer if the item has arrived. Don't put it on hold without calling the buyer.

Abegail Untod - 2/18/2024 13:26:27

Pangit ng service! Di pa mag text nga deliver ba or tawag man lang! Nagrecolate pagud sa layo kay eclaim ra unta nako!

Ewan ko sa inyo - 2/18/2024 13:18:36

Pangalawang beses na magkasunod nato na hindi dineliver parcel ko kairita di manlang nag reach out sakin yung mga rider paki ayos po pagpili ng mga hina hire nyong rider katatamad and may out for delivery nanaman akong parcel and until now dipa tumatawag yung rider sakin. I thought hindi lang talaga nila matawagan no. Ko but then I tried calling my no. Ok naman sya nagriring naman so sadjang tamad lang mga rider nyo isssss paki ayos needed po lahat ng parcel na inoorder ko.!!!

Karen - 2/17/2024 14:40:28

Your system sucks. I have this order that's tagged as out for delivery but upod checking on mid day, it's already tagged as unsuccessful. I texted the rider and he told me he can't contact me. When its him who i cannot reach after my reply. We cannot identify the rider unlike with J&T where the name of the rider is indicated in the tracking once it's out for delivery. The identity of the rider is important so that if customers have issues with them, we can pinpoint them. Your riders are lazy and rude. If only i have an option in the app to choose a different courier I would and will never use your services. It really sucks. I have experienced this with you not just once, nor twice, but many many times.

Sebastian - 2/17/2024 9:45:28

My parcel was never delivered and was marked as unsuccessful delivery beyond delivery hours

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