See all reviews of Shopee Xpress.

kurdapya - 2/13/2024 6:13:55

bakit di nalang i close ko to poor service dito nanaman napunta parcel ko mamaya 3 or 1 month anjan parcel ko

Razel C Geganto - 2/10/2024 10:07:11

The deliver driver not response my call because of 0 php delivery and Now i can't call for follw up my delivery this is his # 09948667982

Boyet Briones - 2/10/2024 3:47:47

Two failed deliveries despite me being at home both days and the fact I live close to the shoppee Talisay hub. (cebu)

Adrianleo - 2/8/2024 16:55:29

Wag delay ang pag dedeliver kasi kailangan din naman namin mga inorder namin

JANE - 2/8/2024 14:47:54

CHAKA DELIVERY UNSUCCESSFUL DAYUN BISAN NKA USA KLA PAG ATTEMPT

Ma. Princess Angelica Atchuela - 2/7/2024 21:23:04

Your rider mark my parcel as unsuccessful delivery due to the reason that i refuse to accept my order , when in fact I'm just waiting for him to call, he made one attempt to deliver and write it unsuccessful on his own reason which is a lie , then later on he return my parcel to the sender , what a id*ot rider very lazy

Printados - 2/7/2024 16:47:50

The rider (+639550977327) automatically cancel the delivery even though we negotiate him since we in work. We told him to deliver the parcel around 5-6pm in the city proper.

Shy - 2/6/2024 12:31:12

Very poor service...do not delay our parcels.

Vergie Ungay - 2/6/2024 8:18:00

Delivery rider disrespectful I don’t want him to deliver again any parcel for me and my family, he plans to cancel my parcel after requesting for reschedule of delivery for tomorrow to think it’s his first attempt. Never had I ever received such attitude from other delivery riders.

Lyn Halili - 2/5/2024 10:58:59

Subject: Report on Delivery Driver's Failure to Wait for Customer during Parcel Delivery Dear [Customer Service], I hope this email finds you well. I am writing to report a recent incident regarding the delivery of my parcel. I would like to bring this matter to your attention so that appropriate actions can be taken to address the issue and prevent similar incidents from occurring in the future. Order Details: - Order Number: [SPEPH048148289881] [SPEPH047274961201] [SPEPH048823180311] - Delivery Address: [Zone 6 Dila Dila Santa Rita Pampanga] - Scheduled Delivery Date: [February 4 2024] Description of the Incident: On the scheduled delivery date, I was eagerly awaiting the arrival of my parcel. However, I was disappointed and inconvenienced when the delivery driver did not wait for me and left abruptly without delivering the parcel. The following details describe the incident: 1. Failure to Wait: The delivery driver did not wait for me to receive the parcel, even though I was present at the delivery location. Instead, the driver stated that they were in a hurry and had other tasks to attend to, and left without allowing me the opportunity to receive my parcel. 2. Lack of Communication: The delivery driver did not inform me in advance about their limited availability or the need to rush the delivery. As a result, I was caught off guard and unable to make alternative arrangements to ensure a smooth delivery process. Impact and Requested Actions: This incident has caused me inconvenience and frustration as a customer. I believe it is essential to address this issue to ensure a positive customer experience in the future. Therefore, I kindly request the following actions to be taken: 1. Improved Communication: Delivery drivers should be trained to communicate effectively with customers regarding any time constraints or scheduling conflicts that may affect the delivery process. This will allow customers to make necessary arrangements and avoid any misunderstandings or inconveniences. 2. Customer-Centric Approach: Delivery drivers should prioritize customer satisfaction by demonstrating patience and understanding during the delivery process. It is crucial for them to wait for customers to receive their parcels, especially when customers are present at the delivery location. 3. Training and Accountability: It is recommended to provide training to delivery drivers on customer service skills, including effective communication, patience, and professionalism. Additionally, implementing a system to monitor and evaluate the performance of delivery drivers can help ensure accountability and adherence to customer-centric standards. I believe that by addressing these issues and implementing the necessary improvements, you can enhance the overall delivery experience and ensure customer satisfaction. I want to Report these boastful delivery number 09817852363 Thank you for your attention to this matter. I appreciate your understanding and cooperation in resolving this issue promptly. Should you require any further information or clarification, please do not hesitate to contact me. Sincerely, [Lyn Halili] [09936934885]