Reviews

Kristine - 7/17/2025 10:47:55

I hope this company or agency is fast because I wait for how many days to get my package and this is so important documents but this agency or branch is so slowly and I call this branches for concerned, I do 5 calls and one answered call, what's the hll, hopefully you understand this problem, 11 days dispatch here in Philippines but july11 is dispatch here but until now July 17 I can't get my documents.

ROSANA DE LOS REYES - 7/17/2025 3:40:04

Very slow on processing delivery

Neenee Ancheta - 7/16/2025 17:12:31

Parcel not delivered Status faked. Be honest to your service

Mary Ann Paquio - 7/16/2025 9:04:10

Sorry for not answering

Eric Pajarillo - 7/15/2025 20:24:04

I may suggest that the delivery courier or rider may contact the recipient during delivery. Delivery attempt uncessful? How? We didnt saw a rider in front of our door or gate who attempted to deliver the parcel. We ddnt recieved any calls from the rider.

AMBOT - 7/15/2025 17:47:54

KUNG NAA LAY ZERO STAR GI-RATE NA TA MO. AG-AS SIGEG DELIVERY WRONGLY ASSIGNED. BUANG MO??? TARONGA INYONG TRABAHO OY! NEVER AGAIN!!!! INYO NALANG NA AKONG SILICA GEL KAY NALATA NA AKONG BULAK!!!!

Gwendyl Ballos - 7/15/2025 11:41:18

Pls deliver the package if you already receive

Erik van de Ven - 7/15/2025 10:42:13

Too late delivery despite contacting support

Blessel Jane Amor Ebaya - 7/15/2025 7:03:48

Deliver your parcels on time

Rhen Rafael - 7/14/2025 19:26:55

Subject: Complaint Regarding Rejected Parcel Without My Consent Dear J&T Express Customer Service, Good day. I would like to formally report an issue regarding my recent order that was marked as "rejected by customer", which is not true and was done without my consent. I was actively waiting for my parcel, but the assigned courier failed to communicate responsibly. He only sent a message around 8:00 AM, and after that, I did not receive any follow-up messages or calls despite my attempts to contact him. This caused confusion and inconvenience on my part as I was ready to receive the item. To my disappointment, when I checked the tracking status, it showed that the parcel was rejected by me. I would like to clarify that I never rejected the item, and I was simply not contacted again by the courier. This kind of service is very frustrating and unacceptable. I hope you can investigate this matter and take appropriate action, as well as ensure that this kind of incident does not happen again. Thank you for your immediate attention. Sincerely, Rhen Rafael JT0004405244223 July 14, 2025 09534737638 0CW1 JONEL BISCO J&T Carrier 09773961411