Joann Gultiano - 9/21/2023 9:39:02
Hello J&T Carmen, Bohol branch! Terminate your delivery rider NEKO GRESOS CAVERTE or put him into disciplinary action. Eversince he became the assigned rider in our area I've been experiencing bad service. He has an attitude. He's not even polite and he keeps delivering our parcels to a different address specifically to our grandmother's house. Our parcels are usually huge and heavy since it contains products that we sell. Now our grandmother who's already so old would suffer the burden to carry those heavy packages to our house which is quite far from her's. And when our parcels are COD, he would intentionally park farther away from our house just to annoy us. He would never get up from his motorcycle and force us to to go where he parked. Imagine it was 5 heavy parcels. If I could rate 0 to his service I would. WORST ATTITUDE. WORST SERVICE. We prefer our parcels to be delivered to own home to avoid hassle since we're busy working people. Now all we experience is hassle and his unbearable attitude.