See all reviews of Entrego.

K - 10/26/2023 20:52:23

I've been waiting for my parcel since Tuesday. It was supposed to be delivered on Tuesday but hindi na deliver. Ni isang call from the rider wala tapos e tag lang as delivery attempt failed? Potangina. Kahit ang customer service nila nakakainis din. Hindi nag rereply.

- 10/25/2023 14:50:10

7:00 in the evening I received a message with regards to my parcel. It said that delivery was failed due to lack of address. What the f... and I indicated the exact address!! Like hello, sending late notices about the delivery is not acceptable and then your going to mark it as delivery attempt failed.

JOYANN ZAFRA - 10/24/2023 9:57:37

IMPROVEMENT OF YOUR SERVICES; YOU DELIVER SO SLOWLY, AND THERE IS NO PHONE CALL FROM THE RIDER. IMPROVE AS WELL, THE TRACKER IS NOT REAL TIME.

Princess Tumulak - 10/20/2023 7:58:02

Need help in tracking my parcel, but no tracking details. 0272E - XUK809. Please deliver asap.

Marie Mignonette Gaviola - 10/11/2023 14:39:50

Should call customer. Never got a call or visit from entrego

Wilma B. Naungayan - 10/11/2023 12:08:04

I never recieved any parcel from entrego!!

LEO BARQUILLA - 10/9/2023 19:28:41

liar delivery guy, NO INIATIVE, the delivery address is just in the CITY proper and not hard to find... my package from outside philippines are able to deliver to the address but this only small parcel couldn't deliver at my address on time. this is really sucks....

Unsatisfied Customer - 10/4/2023 21:25:17

Long post/rant ahead... My parcel has been in the delivery hub since Sep 23, 2023. I already sent a follow-up email to their customer service and only got unlimited empathy replies. After 5 attempts of responding, I stopped since even if they empathized and promised to work on my pending issue when I checked their tracker, it remains unresolved as of writing. I have 2 pending parcels from them, both from the same bank. In this new digital age when every service should adapt and be at par with its competitors, ENTREGO IS SIMPLY STILL LIVING IN THE STONE AGE. How they handle their people/employees to provide the proper service (not even at the excellent level), how they respond to the queries and complaints of their customers, and how negligent they are of their commitment is simply APPALLING!! Entrego means to deliver, express means fast, and a policy of 3-5 business days delivery within Metro Manila is a promise and a commitment to customers, not only to the sender but most especially to the receiver. Saying you will track my package after 3 emails and still got no update or result is no longer acceptable.

Julius - 9/30/2023 6:00:55

Rider are very lazy at wala kang matatangap na kahit na tawag or text update sa parcel mo

jed - 9/25/2023 10:58:19

wala akong nareceived na call and text pero nakalagay sa tracking na reached ung max attempts of delivery????