Henry - 1/29/2026 9:00:50
The seller shipped my parcel on January 22, with an expected delivery timeframe of January 22–25. As of today, I still have not received it. It has been 9 days, well beyond the promised delivery period. This delay is completely unacceptable. My time is valuable, and I should not be forced to wait this long for a service that was supposed to be delivered on time. J&T’s lack of urgency, poor service, and failure to provide clear updates have caused significant inconvenience. I expect immediate action, a clear explanation for this delay, and a definite delivery date. If this matter is not resolved promptly, I will escalate this complaint further and take the necessary steps to protect my rights as a customer.
