Reviews

Eric Pajarillo - 7/15/2025 20:24:04

I may suggest that the delivery courier or rider may contact the recipient during delivery. Delivery attempt uncessful? How? We didnt saw a rider in front of our door or gate who attempted to deliver the parcel. We ddnt recieved any calls from the rider.

AMBOT - 7/15/2025 17:47:54

KUNG NAA LAY ZERO STAR GI-RATE NA TA MO. AG-AS SIGEG DELIVERY WRONGLY ASSIGNED. BUANG MO??? TARONGA INYONG TRABAHO OY! NEVER AGAIN!!!! INYO NALANG NA AKONG SILICA GEL KAY NALATA NA AKONG BULAK!!!!

Gwendyl Ballos - 7/15/2025 11:41:18

Pls deliver the package if you already receive

Erik van de Ven - 7/15/2025 10:42:13

Too late delivery despite contacting support

Blessel Jane Amor Ebaya - 7/15/2025 7:03:48

Deliver your parcels on time

Rhen Rafael - 7/14/2025 19:26:55

Subject: Complaint Regarding Rejected Parcel Without My Consent Dear J&T Express Customer Service, Good day. I would like to formally report an issue regarding my recent order that was marked as "rejected by customer", which is not true and was done without my consent. I was actively waiting for my parcel, but the assigned courier failed to communicate responsibly. He only sent a message around 8:00 AM, and after that, I did not receive any follow-up messages or calls despite my attempts to contact him. This caused confusion and inconvenience on my part as I was ready to receive the item. To my disappointment, when I checked the tracking status, it showed that the parcel was rejected by me. I would like to clarify that I never rejected the item, and I was simply not contacted again by the courier. This kind of service is very frustrating and unacceptable. I hope you can investigate this matter and take appropriate action, as well as ensure that this kind of incident does not happen again. Thank you for your immediate attention. Sincerely, Rhen Rafael JT0004405244223 July 14, 2025 09534737638 0CW1 JONEL BISCO J&T Carrier 09773961411

Myca Palmares - 7/14/2025 18:10:37

Provide the riders contact number and information

Mong iton - 7/14/2025 17:59:30

Ninja turtle

Chrisly A. Arellano - 7/14/2025 16:56:57

To Whom It May Concern, Good day. I am writing to request an urgent investigation regarding a shipment that was supposedly sent through your Dumaguete City, Negros Oriental branch on July 11 at 3:50 PM. I was provided the tracking number 173283637024, along with an official-looking receipt issued at the time of transaction. However, when I tried to track the package using your online system, the result showed “No record found.” I am very concerned that I may have been scammed, and I am hoping for your immediate assistance. Tracking Number: 173283637024 Branch: LBC Dumaguete City, Negros Oriental Date & Time: July 11, 2025 at 3:50 PM Destination: LBC Victorias City, Negros Occidental Amount Paid: ₱2,500 (value of the item I was expecting) Mode of Transaction: drop-off by Honelyn Suplido I have the following evidence: A photo of the official receipt issued at the branch Photos/videos of the LBC staff who handled the transaction The branch name, time, and date of the transaction Screenshots of all conversations with the sender I kindly request the following from your team: Verification of whether this tracking number is valid and registered in your system. Confirmation of whether this receipt came from your Dumaguete branch. Investigation of the staff involved if the transaction was not properly processed. If necessary, I am prepared to escalate this to the PNP or NBI Cybercrime Division, but I trust LBC can look into this matter first and assist in resolving it appropriately. Please let me know what steps I should take next. I hope to hear back from you as soon as possible. Thank you for your immediate attention. Sincerely,

Evangeline isturis - 7/14/2025 16:05:55

Not deliverd on time