See all reviews of J&T Express Philippines.

Apple blanco - 2/8/2026 21:20:55

My union bank card is forwarded to alamada hub last january 19,2026 until now wala pa na deliver sa house namin

Josua Garson - 2/6/2026 17:35:07

Bad service, un professional

Rosamin Roa - 2/2/2026 17:48:17

Item delivered na nakalagay feb 1. pero wala pa dn dumating hanggang ngayon???

Cza rivera - 1/31/2026 12:22:03

The rider must be polite hard working ang have a high patience about their work, How can i re schedule my parcel?

Adriaan Metzelaar - 1/30/2026 11:34:24

Yr riders are mostly not competent

Henry - 1/29/2026 9:00:50

The seller shipped my parcel on January 22, with an expected delivery timeframe of January 22–25. As of today, I still have not received it. It has been 9 days, well beyond the promised delivery period. This delay is completely unacceptable. My time is valuable, and I should not be forced to wait this long for a service that was supposed to be delivered on time. J&T’s lack of urgency, poor service, and failure to provide clear updates have caused significant inconvenience. I expect immediate action, a clear explanation for this delay, and a definite delivery date. If this matter is not resolved promptly, I will escalate this complaint further and take the necessary steps to protect my rights as a customer.

Hanna Platitas - 1/23/2026 13:57:48

Wala nadeliver ang parcel sa among address ug wala pod klaro nga update. Mas maayo unta kung i-contact ang customer ug sakto ug detailed ang delivery information.

Josephmark Tolentino - 1/23/2026 13:07:49

How to return my order

Marjorie Cences - 1/22/2026 12:20:43

I send my all boxes together but when it's arrive, it's separate, and until now my other boxes didn't arrive yet, I need explanation

Maria Teresa Miole - 1/14/2026 15:16:09

There was no attempt to deliver my package by the same rider that was assigned to it for 4 times. The driver Elieser Fernan, tagged my package as "problematic" and indicated as the reason for the non-delivery "change of delivery time". The J&T depot that sent the package confirmed that the proof of delivery submitted by the rider was invalid as it was just a picture of the package and not the attempt to deliver. The rider also did not contact me at an time nor attempted to deliver the package. I work from home so I am home all day and is impossible for me to miss a delivery. Please investigate this as I am afraid my package may have been lost/stolen.