See all reviews of J&T Express Philippines.

Joey Paredes Bulaong - 11/4/2026 10:30:25

Until now wala pa yung parcel ko , iiwan daw nya , nag bayad na ako

Mary Grace Merlan - 11/3/2026 11:35:50

On October 22, 2026, I received a parcel via J&T Express with Tracking Number JT0026089173476. I ordered a leather car seat cover, but upon opening the parcel immediately, it contained nothing but old maong jeans. The total amount scammed was PHP 1,515.00, which I paid directly using the J&T Head Office QR Code. Despite filing an immediate complaint with J&T to stop the transaction, J&T Express failed its consumer protection duties and willfully transmitted my money to the fraudulent seller. Every time I follow up on my refund, the team repeatedly tells me, “We are just waiting for the seller to return the money.” The supervisor even explicitly stated, “If the seller doesn’t refund, we won’t refund.” This response is unacceptable. As a customer, I should not be left bearing the consequences of a transaction involving a seller who has failed to fulfill their responsibility. I expect J&T Express to take accountability for this matter rather than continuously shifting the responsibility to the seller. I did not transfer money to the seller. I paid ₱1,515.00 directly to the J&T Head Office QR Code presented by the rider. Your corporate office received my funds. I flag-raised this parcel fraud immediately upon opening, well before standard remittance cycles should have been finalized. By refusing to return my money and insisting I wait for a scammer who has already blocked me, J&T Express is actively enabling financial fraud and violating consumer protection under the Consumer Act of the Philippines (RA 7394).

Carlo mendez - 10/31/2026 12:04:01

820168910196 TANG INA NIYO J&T PULILAN BRANCH HATID NIYO PARCEL KO

Jocelyn Estay - 10/25/2026 7:53:09

Very nice courier

Aves - 10/24/2026 20:31:51

Return na NGA wla man Lang g deliver SA akoa

Clark Diaz - 9/15/2026 9:57:51

Late delivery

none - 8/24/2026 20:23:57

the courier don't answer my call

Michael Baton - 8/16/2026 11:12:47

Wala gasulod sa amon balay ang rider na si Michael Baton. Gusto Niya kwaon lang namon sa balay nila hilas kaayo. Ubra ya man na idul Ong parcel namon Hindi Kay sa lain Niya balay idul Ong syempre Hindi gid mabaydan. Pauntata siya sa ubra Niya Kung nabudlayan siya magsulod sa balay namon

Macgyver Aguinaldo - 8/15/2026 19:14:38

Hindi ko na receive Yung parcel nawala nung rider Roderick rancho. august 7, pero nakiusap si rider na babayaran niya nalang sakin Kaso Wala naman ng yari. Gusto ko ibalik Yung Yung binayad ko .sana magawan mg action ito. Salamat

Adoy bucabal - 8/4/2026 6:29:47

My order has been deliver but my parcel i ddnt pick up because the delivery rider no text or call i recieve where they drop my parcel its a spay later