Tristan Rosales - 4/12/2026 19:45:01
The processing of my parcel has been extremely slow and frustrating. The issue (valuation/proof of purchase) is very straightforward and could have been resolved within a day or two, especially since I have already provided all the required documents. However, there has been no visible progress, and it seems that no actual action is being taken. Instead, I only receive generic, boilerplate responses that do not address the situation or provide a clear timeline. I hope the team can improve their responsiveness and efficiency, as this kind of delay and lack of concrete updates is very disappointing.
